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24-hour Mental Health Crisis Assessment Service: NLFT
CamdenIslingtonProvided By
The 24-hour Mental Health Crisis Assessment Service (MHCAS) offers a calm and therapeutic mental health setting to see the majority of emergency mental health presentations and represent an improvement on the service previously offered in busy emergency departments.
MHCAS offers full emergency mental health assessments and onward care planning in the department with a diverse and highly skilled mental health workforce incorporating support workers, peer coaches, nurses and doctors. MHCAS can support every aspect of emergency mental health care planning, from GP referrals to Mental Health Act Assessments.
Eligibility Criteria
Inclusions
- anyone that would otherwise go to an emergency department for mental health reasons
- does not have an urgent medical need (for example an overdose of medication).
How to Refer
Healthcare professionals can contact NHS 111, select Mental Health option then select Healthcare Professional.
Crisis Single Point of Access will triage the referral and may accept for the Crisis Team or signpost.
If the person needs to be seen immediately and would otherwise go to A&E they will transfer the call to Mental Health Crisis Assessment Service.
Locations
Mental Health Crisis Assessment Service
Service Feedback
Crisis Resolution Team
0800 917 3333Downloads
Resources
Related Services
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Mental Health Crisis
Information about mental health crisis services available across NCL including for suicideNavigating Self-Care
Care navigators can find services by clinical need in this list of self-care optionsReview date: Saturday, 23 January 2027